The short version: Open the app, go to Profile, and tap Delete Account. Your account and analysis history are deleted once you confirm. Active App Store or Google Play subscriptions must be cancelled separately.
How to delete your account
- Open the SeenThrough app.
- Go to Profile.
- Select Delete Account.
- Review the confirmation message and confirm that you want to delete your account.
The same Delete Account option is also available under Account Info.
Your account is deleted only after you confirm the request and SeenThrough successfully processes the deletion.
What is deleted and what we keep
What is deleted
When your account is successfully deleted, SeenThrough deletes:
- Your SeenThrough sign-in account.
- Your profile and account information.
- Your conversation analyses and analysis history.
- Smart Reply data associated with your analyses.
- Your analysis usage records.
- Local account and session data stored on your device.
What we keep
SeenThrough retains your email address and the date and time of account deletion for account-deletion controls.
This information is used to prevent the same email address from being immediately registered again after an account has been deleted.
There is currently no additional set retention period or scheduled cleanup date for this deletion record.
Deleting your account does not mean every piece of information is erased at exactly the same moment. The limited deletion record described above is intentionally retained for account-deletion controls.
Subscriptions
Deleting your SeenThrough account does not automatically cancel an active Apple App Store or Google Play subscription. If you have an active subscription, cancel it separately through the store where you purchased it.
Manage or cancel the subscription through your Apple App Store subscription settings.
Manage or cancel the subscription through your Google Play subscription settings.
Deleting selected data
SeenThrough does not currently provide a separate way to delete individual analyses or selected account data while keeping the account active.
To remove your account data, use the full account deletion process described above.
Need help?
If you need help with account deletion or have questions about your data, contact us at support@seenthrough.app.
See also our Privacy Policy and Terms of Service.