The short version: SeenThrough analyzes content you submit using Anthropic’s Claude AI and stores your account information and saved analysis history with our service providers. We do not sell your personal data. Content submitted through the app is processed by Anthropic’s API, which does not use customer inputs or outputs to train models by default under its commercial/API terms. You can delete your SeenThrough account from within the app, subject to the limited information retained as described below.
Overview
SeenThrough (“we,” “our,” or “us”) is owned and operated by Nybrik Labs Limited, a company registered in Nigeria. This Privacy Policy explains what information we collect, how we use it, the service providers that process it, and the choices and rights available to you.
This policy applies to users of the SeenThrough mobile application worldwide and is intended to address applicable privacy and data protection requirements.
Information We Collect
Information you provide directly:
- Email address used for your account
- Name or display name
- Year of birth for age verification
- Messages, text, images, and documents you voluntarily submit for analysis
- Information associated with your use of the app, such as analysis results and saved history
Information collected automatically:
- Analysis usage and account activity information
- Daily streak information
- App settings and preferences
- Crash, error, and performance information through Sentry
- Technical information associated with crash and performance reports
Information we do not collect for advertising or tracking:
- Location tracking
- Advertising profiles
- Contact lists or address books
- Microphone or audio recordings
- Biometric information
Users may voluntarily select images or PDF documents for analysis. The app may also request photo-library access when saving a generated share card.
How We Use Your Information
We use your information to:
- Create and manage your account
- Provide conversation analysis and related features
- Process content submitted for analysis using Anthropic’s Claude AI
- Save analysis history when applicable
- Personalize your experience, such as displaying your name and maintaining your streak
- Process authentication, email confirmation, and password-reset requests
- Provide subscription and purchase functionality
- Send relevant app notifications, such as trial reminders and general app tips, when notifications are enabled
- Monitor crashes, errors, and performance through Sentry
- Protect the security and integrity of the service
- Comply with applicable legal obligations
We do not sell your personal data, build advertising profiles from your information, or share your conversations with other SeenThrough users.
AI Processing
SeenThrough uses Anthropic’s Claude API to process content submitted for analysis and to generate Smart Reply responses.
Depending on the feature used, submitted content and information necessary to perform the requested analysis may be transmitted to Anthropic for processing.
Anthropic states that its commercial/API services do not use customer inputs or outputs to train its models by default.
Anthropic may process information in accordance with its applicable terms, privacy documentation, security practices, and legal obligations.
Data Storage and Security
Account and application data is processed through service providers including Supabase, which provides authentication and database infrastructure.
We use reasonable technical and organizational measures designed to protect information, including encrypted connections, authenticated access controls, database access controls, and server-side protection of sensitive credentials.
No method of electronic storage or transmission can be guaranteed to be completely secure.
Data retention: While your account remains active, information associated with your account and saved analysis history may be retained to provide the service.
When you delete your account through the app, we delete your SeenThrough account, profile information, saved analyses, Smart Reply information stored with those analyses, and associated usage records.
A limited record containing your email address and the date and time of account deletion is retained to prevent the same email address from being immediately registered again. This record currently has no defined expiration period.
Deleting your SeenThrough account does not automatically cancel an active Apple App Store or Google Play subscription. You must cancel the subscription through the applicable store.
Certain third-party service records, such as subscription-related records, may remain subject to those providers’ own policies and systems.
Some locally stored information on a device, such as cached files or scheduled notifications, may not be automatically removed or cancelled by account deletion.
Third-Party Services
SeenThrough uses third-party service providers to operate and improve the app. These may include:
- Supabase — account authentication and application/database infrastructure
- Anthropic — AI processing for analysis and Smart Reply
- RevenueCat — subscription and purchase management
- Apple App Store / Google Play — app distribution and subscription billing
- Sentry — crash and performance monitoring
These providers process information according to their applicable terms and privacy policies.
Subscriptions and Payments
SeenThrough offers optional paid subscriptions through Apple App Store and Google Play.
Payment and billing information is processed by the applicable app store. SeenThrough does not receive your full payment card details.
RevenueCat is used to manage subscription status and purchase information needed to provide subscription access.
Deleting your SeenThrough account does not automatically cancel an Apple or Google Play subscription. You should cancel an active subscription through the applicable store.
Local Device Information
Some information is stored locally on your device to support app functionality, such as session information, preferences, history, and certain cached information.
The app may request permission to send local notifications or save generated share cards to your photo library.
Our Legal Basis for Processing (UK/EU Users)
If you are located in the UK or European Economic Area, we may process your personal information under the following legal bases, depending on the circumstances:
- Contract: where processing is necessary to provide the SeenThrough services you request.
- Legitimate interests: for purposes such as security, fraud prevention, maintaining service reliability, and improving the service.
- Consent: where applicable law requires consent for specific processing activities.
- Legal obligations: where processing is necessary to comply with applicable law.
Your Rights
Depending on where you live and applicable law, you may have rights regarding your personal information.
For all users, where applicable:
- Right to request access to personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your personal information, subject to applicable exceptions
- Right to request a copy of certain personal information
- Right to object to or restrict certain processing where applicable
You can delete your SeenThrough account from within the app through Profile → Delete Account.
The app’s Export All Data feature currently provides a summary of recent analyses rather than a complete copy of all account data.
To exercise applicable privacy rights or ask questions about your information, contact us at privacy@seenthrough.app.
For EU/UK users (GDPR): depending on the circumstances, you may have rights of access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with your relevant data protection supervisory authority.
For California residents (CCPA/CPRA): depending on the circumstances, you may have rights to know about personal information collected about you, request access or deletion, request correction of inaccurate information, and exercise other rights provided by applicable California privacy law. We do not sell personal information.
International Data Processing
Your information may be processed by our service providers in countries other than your own.
Our service providers may include Supabase, Anthropic, RevenueCat, Sentry, Apple, and Google.
Where applicable, international transfers are handled in accordance with applicable data protection requirements.
Legal and Professional Disclaimer
SeenThrough provides communication and document analysis for informational and reflective purposes.
Analysis results are generated with the assistance of AI and should not be treated as certain conclusions about another person’s intentions, character, or behavior.
Legal document analysis is not legal advice. SeenThrough is not a law firm, and you should consult a qualified professional for legal decisions.
SeenThrough does not provide medical or mental-health diagnoses.
Age Requirement
SeenThrough is intended only for users who are 18 or older.
The app requires age verification before an account can be used. We do not knowingly intend to provide the service to anyone under 18.
If you believe a person under 18 has accessed the service, please contact us at privacy@seenthrough.app.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the service, applicable law, or our data practices.
When appropriate, material changes may be communicated through the app, by email, or by updating this page.
Contact and Data Controller
Nybrik Labs Limited, operating as SeenThrough, is the data controller for purposes of applicable data protection laws.
Privacy: privacy@seenthrough.app
Support: support@seenthrough.app
Website: seenthrough.app